About me

I'm Ece,
a Berlin based
Service Designer with..
deep interest in people, emotions, and the quiet details that shape our experiences.
As a child, I wrote poems, cared deeply for nature, and created meaningful gifts for everyone around me. I paid attention to emotions long before I knew this sensitivity had a name.
My path through industrial design, cross-cultural experiences, and design management was not accidental; it was an evolution. It shaped how I think, how I listen, and how I approach complex problems. Along the way, I learned that the most interesting answers live at the edges where disciplines meet, where people contradict themselves, where systems quietly break down.
Today, I explore human experiences with care and attention, turning observations into understanding, and understanding into meaningful ideas. I’m interested in how clarity emerges from complexity, and how thoughtful design can create experiences that feel grounded, intentional, and human.
I design to make sense of things, to connect perspectives, and to create work that resonates beyond the surface.
How I work
I research the human reality behind complex problems, connect the dots others miss, and design service experiences that work from the inside out. My work is guided by a few core principles:
Listening before solving — Understanding people not just through data but through observation, emotion, and context
Seeing the whole system — Looking beyond individual touchpoints to the people, processes, and relationships that shape an experience
Turning insight into direction — Translating complex research findings into clear strategies that teams can actually act on
Research & Sense-Making
I explore people, contexts and systems to uncover what others miss. I listen closely, observe carefully and find the patterns hiding beneath the surface.
Strategic Framing
I turn complex observations into clear direction. I help teams understand not just what the problem is, but why it exists and where to act.
Ideation & Concept Development
I shape early ideas through structured curiosity, connecting research insights to concepts that are grounded in real human needs.
Storytelling & Communication
I translate complexity into narratives that people can actually feel and act on. Research means nothing if it can't be communicated clearly.
Collaboration & Facilitation
I work across disciplines and cultures, bringing different perspectives together and creating shared understanding within teams.
Systems & Experience Thinking
I look at experiences holistically, connecting touchpoints, people, processes and context to understand how the whole system shapes what people feel.
My Resume
Experiences
Sales & Strategy Assistant /Aug 2023 – Oct 2025
Max.2001 Merchandising GmbH – Berlin, Germany
Industrial Design Intern / Jun 2022 – Sep 2022
SENTISINA GmbH – Berlin, Germany
User Research Intern / Jul 2021 – Sep 2021
JOTFORM – Ankara, Turkey
Education
M.A. Innovation Design Management / Feb 2024
University of Europe for Applied Science - Potsdam, Germany
B.A. Industrial Design /Sep 2022
Eskisehir Technical University - Eskisehir, Turkey
Associate Degree, Brand Communication /Sep 2021
Anadolu University - Eskisehir, Turkey
Competencies
Experience Design
Service Design & Systems Thinking
Journey Mapping
User Research
Strategic Framing
Qualitative Research
Insight Synthesis
Cross-functional Collaboration
Service Ecosystem Analysis
Tools
Notion
Usertesting
Trello
Miro
Figma
Lookback
Google Workspace
Rhinoceros
Keyshot
CapCut
Languages
English (C1)
German (B1)
Turkish (C2)
Contact with me
