About me

man filming on beach

I'm Ece,
a Berlin based
Service Designer with..

deep interest in people, emotions, and the quiet details that shape our experiences.

As a child, I wrote poems, cared deeply for nature, and created meaningful gifts for everyone around me. I paid attention to emotions long before I knew this sensitivity had a name.

My path through industrial design, cross-cultural experiences, and design management was not accidental; it was an evolution. It shaped how I think, how I listen, and how I approach complex problems. Along the way, I learned that the most interesting answers live at the edges where disciplines meet, where people contradict themselves, where systems quietly break down.

Today, I explore human experiences with care and attention, turning observations into understanding, and understanding into meaningful ideas. I’m interested in how clarity emerges from complexity, and how thoughtful design can create experiences that feel grounded, intentional, and human.

I design to make sense of things, to connect perspectives, and to create work that resonates beyond the surface.



How I work

I research the human reality behind complex problems, connect the dots others miss, and design service experiences that work from the inside out. My work is guided by a few core principles:

Listening before solving — Understanding people not just through data but through observation, emotion, and context

Seeing the whole system — Looking beyond individual touchpoints to the people, processes, and relationships that shape an experience

Turning insight into direction — Translating complex research findings into clear strategies that teams can actually act on

Research & Sense-Making

I explore people, contexts and systems to uncover what others miss. I listen closely, observe carefully and find the patterns hiding beneath the surface.

Strategic Framing

I turn complex observations into clear direction. I help teams understand not just what the problem is, but why it exists and where to act.

Ideation & Concept Development

I shape early ideas through structured curiosity, connecting research insights to concepts that are grounded in real human needs.

Storytelling & Communication

I translate complexity into narratives that people can actually feel and act on. Research means nothing if it can't be communicated clearly.

Collaboration & Facilitation

I work across disciplines and cultures, bringing different perspectives together and creating shared understanding within teams.

Systems & Experience Thinking

I look at experiences holistically, connecting touchpoints, people, processes and context to understand how the whole system shapes what people feel.

My Resume

Experiences

Sales & Strategy Assistant /Aug 2023 – Oct 2025

Max.2001 Merchandising GmbH – Berlin, Germany


Industrial Design Intern / Jun 2022 – Sep 2022

SENTISINA GmbH – Berlin, Germany

User Research Intern / Jul 2021 – Sep 2021

JOTFORM – Ankara, Turkey

Education

M.A. Innovation Design Management / Feb 2024

University of Europe for Applied Science - Potsdam, Germany


B.A. Industrial Design /Sep 2022

Eskisehir Technical University - Eskisehir, Turkey


Associate Degree, Brand Communication /Sep 2021

Anadolu University - Eskisehir, Turkey

Competencies

Experience Design

Service Design & Systems Thinking

Journey Mapping

User Research

Strategic Framing

Qualitative Research

Insight Synthesis

Cross-functional Collaboration

Service Ecosystem Analysis

Tools

Adobe Suite (Illustrator, Photoshop, InDesign)

Adobe Illustrator

Adobe Photoshop

Adobe InDesign

Adobe Photoshop

Adobe InDesign

Notion

Usertesting

Trello

Miro

Figma

Lookback

Google Workspace

Rhinoceros

Keyshot

CapCut

Languages

English (C1)

German (B1)

Turkish (C2)

Contact with me

I'd love to hear from you

I'd love to hear from you

Drop me a message and I'll respond within 48 hours.

Drop me a message and I'll respond within 48 hours.