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Research-driven
experience designer
working across systems, human behavior,
and strategic insight.

What I Do

  • User & Customer Research

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  • User & Customer Research

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  • Experience & Service Mapping

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  • Experience & Service Mapping

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  • Research Reports & Strategy

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  • Research Reports & Strategy

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  • Community, Event & Content

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  • Community, Event & Content

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The real problem is rarely
the one on the brief.

I look at the whole system not just the screen.
People, context, friction points nobody named yet.
I make sure it reaches people.

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